Privacy Policy

Your privacy is important to us. This policy explains how Ecnodev collects, uses, and protects your information when you use econnect services.

Last updated: January 2024

Information We Collect

  • Personal Information: Name, email address, phone number, and business details when you place an order
  • Payment Information: Billing address and payment details (processed securely through our payment partners)
  • Device Information: IP address, browser type, and device information for security and analytics
  • Usage Data: How you interact with our website and services to improve user experience

How We Use Your Information

  • Process and fulfill your econnect smart card orders
  • Send order confirmations, shipping updates, and customer support communications
  • Improve our products and services based on user feedback and usage patterns
  • Comply with legal obligations and protect against fraudulent activities
  • Send promotional emails about new products (with your consent)

Information Protection

  • We use industry-standard encryption to protect your personal and payment information
  • Secure servers and databases with regular security audits and updates
  • Limited access to personal information only by authorized personnel
  • Regular backup and disaster recovery procedures to protect your data
  • Compliance with applicable data protection laws and regulations

Information Sharing

  • We do not sell, trade, or rent your personal information to third parties
  • Information may be shared with trusted service providers (shipping, payment processing) under strict confidentiality agreements
  • Legal compliance: We may disclose information when required by law or to protect our rights
  • Business transfers: Information may be transferred if our business is acquired or merged

Your Rights and Choices

  • Access and update your personal information by contacting us
  • Request deletion of your personal data (subject to legal requirements)
  • Opt-out of promotional emails at any time using unsubscribe links
  • Cookie preferences can be managed through your browser settings
  • Contact us for any privacy-related concerns or questions

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email
info@ecnodev.com
Phone
+91 82778 58375
Location
Bangalore, India